COMPLEMENTARY
Different problems, different layers
Data platforms (Databricks, Snowflake) are analytical warehouses for batch processing. SurrealDB is an operational database for real-time agent infrastructure.
HOW THEY WORK TOGETHER
The data flow
Your data platform enriches features with batch analytics. SurrealDB serves those enriched features in real-time to agents via live queries. The data platform answers “what happened.” SurrealDB answers “what should happen next.”
CONTEXT LAYERS
Context above the database vs. context in the database
A new category of “context layer” products is emerging - semantic platforms that sit between data sources and AI agents. They solve a real problem, but they solve it as middleware, not at the database layer.
TRUSTED BY
Enterprise teams building on SurrealDB
From knowledge graphs to AI assistants - how enterprise teams are building on SurrealDB.
Unlocking insights with knowledge graphs
Samsung Ads uses SurrealDB to build dynamic, real-time knowledge graphs for smarter campaign execution - collapsing three legacy data stores into one.
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AI assistant empowering 10,000 technicians
Verizon uses SurrealDB to power a generative AI assistant for 10,000 field technicians, delivering instant access to documentation, outage updates, and workflows.
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Unified infrastructure monitoring
Tencent consolidated nine backend tools into one real-time monitoring platform powered by SurrealDB's multi-model context graph.
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High-performance customer service AI powered by RAG
PolyAI connects SurrealDB to Agent Studio for low-latency, customer-controlled RAG across voice AI experiences.
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AI-powered personalisation at massive scale
Saks Fifth Avenue uses SurrealDB's vector search and graph capabilities to deliver real-time, AI-powered personalisation across 5 million luxury customers and 45 million monthly product-recommendation queries.
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FREQUENTLY ASKED QUESTIONS
Data platforms
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Add the operational layer
Connect SurrealDB to your existing data platform investment. Real-time serving for the insights your analytics stack produces.
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