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SurrealDB vs. data platforms

SurrealDB is not competing with Databricks, Snowflake, or other data platforms. We complement them. Different layers, different problems.

COMPLEMENTARY

Different problems, different layers

Data platforms (Databricks, Snowflake) are analytical warehouses for batch processing. SurrealDB is an operational database for real-time agent infrastructure.

Data platforms

Batch analytics, data lakes, ML training pipelines. Optimised for historical analysis and model training.

SurrealDB

Real-time operations, agent context, transactional workloads. Optimised for serving and inference.

HOW THEY WORK TOGETHER

The data flow

Your data platform enriches features with batch analytics. SurrealDB serves those enriched features in real-time to agents via live queries. The data platform answers “what happened.” SurrealDB answers “what should happen next.”

Ingest and enrich

Databricks or Snowflake processes raw data into features, segments, and scores through batch pipelines.

Serve in real-time

Enriched features flow into SurrealDB where agents and applications query them with sub-millisecond latency.

Agent context

Agents read enriched context from SurrealDB, reason over it with Agent memory, and write decisions back.

Feedback loop

Agent outcomes and user interactions flow back to the data platform for the next training cycle.

CONTEXT LAYERS

Context above the database vs. context in the database

A new category of “context layer” products is emerging - semantic platforms that sit between data sources and AI agents. They solve a real problem, but they solve it as middleware, not at the database layer.

Honeydew

Semantic layer compiling business logic into governed SQL for BI and AI agents. Strong governance, but static definitions that require manual maintenance.

Atlan

Enterprise data graph with catalog, lineage, governance, and MCP server. Rich metadata, but bootstraps context from existing systems rather than owning the transactional substrate.

RelationalAI

Decision intelligence platform inside Snowflake with graph, rules-based, and predictive reasoning. Powerful analytics, but tied to an analytical platform.

TRUSTED BY

Enterprise teams building on SurrealDB

From knowledge graphs to AI assistants - how enterprise teams are building on SurrealDB.

SamsungDATABASE

Unlocking insights with knowledge graphs

Samsung Ads uses SurrealDB to build dynamic, real-time knowledge graphs for smarter campaign execution - collapsing three legacy data stores into one.

VerizonDATABASE

AI assistant empowering 10,000 technicians

Verizon uses SurrealDB to power a generative AI assistant for 10,000 field technicians, delivering instant access to documentation, outage updates, and workflows.

TencentDATABASE

Unified infrastructure monitoring

Tencent consolidated nine backend tools into one real-time monitoring platform powered by SurrealDB's multi-model context graph.

PolyAIDATABASE

High-performance customer service AI powered by RAG

PolyAI connects SurrealDB to Agent Studio for low-latency, customer-controlled RAG across voice AI experiences.

Saks Fifth AvenueDATABASE

AI-powered personalisation at massive scale

Saks Fifth Avenue uses SurrealDB's vector search and graph capabilities to deliver real-time, AI-powered personalisation across 5 million luxury customers and 45 million monthly product-recommendation queries.

FREQUENTLY ASKED QUESTIONS

Data platforms

GET STARTED

Add the operational layer

Connect SurrealDB to your existing data platform investment. Real-time serving for the insights your analytics stack produces.

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SurrealDB

The database and
memory layer for AI.

Graph, vector, document, and relational in one engine.
Agent memory that connects and retrieves context wherever your data lives.

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Tutorials, AI agent recipes, and product updates, every two weeks.

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