Pricing

Q: How secure is SurrealDB Cloud?

Your data security is our most important priority. SurrealDB Cloud is built on AWS using modern best practices for security. SurrealDB provides powerful native security capabilities, including flexible authentication and fine-grained security and access control capabilities, down to the record, row, and field level, with support for built-in or third-party authentication providers, and granular access permissions.

Q: Is SurrealDB Cloud compliant?

SurrealDB is currently GDPR, CCPA, ISO 27001, SOC 2 (Type 1 and Type 2) and Cyber Essentials Plus compliant. We will be working towards HIPAA and PCI-DSS compliance. You can read more about our compliance status in our Trust Centre.

Q: How resilient are SurrealDB and SurrealDB Cloud?

SurrealDB is being used by large enterprises in production at scale. All SurrealDB Cloud development and production instances are backed up daily. You will soon be able to configure backup frequency and retention. Scale fault-tolerant clusters are available upon request, and self-serve fault-tolerant deployments will soon be available as part of the Scale plan.

Q: What cloud provider is SurrealDB Cloud built on?

SurrealDB Cloud currently runs on Amazon Web Services (AWS). We plan to expand to Google Cloud (GCP) and Microsoft Azure in the near future.

Q: How does pricing work?

In SurrealDB Cloud, you pay only for what you use. We want to ensure customers are confident of their usage and costs, avoiding any billing surprises. You will be invoiced monthly based on your usage for that month. Commitment discounts are available upon request.

Q: What payment methods are available?

SurrealDB Cloud supports credit card by default. If you need other payment methods, please contact us.

Q: What is included in Enterprise self-hosted pricing?

Enterprise self-hosted pricing is based on your deployment requirements and includes priority security patches, audit logging, FIPS-compliant cryptography, object storage support, distributed live queries, and commercial support with guaranteed SLAs. Contact our sales team to discuss your needs.

Q: What support plans are available and how do they differ?

SurrealDB offers three support tiers. Standard covers business hours with an 8-hour Severity 1 response time. Business Critical provides 24x7 coverage with a 2-hour Severity 1 response time. Premium includes 24x7 coverage, a dedicated Slack channel, a named Technical Account Manager, and a 30-minute Severity 1 response time.

Find the solution that works for you

The context layer for AI agents. The database where storage, context, and memory are one transaction.

SurrealDB Cloud

Start

Best for prototypes, testing, and development. Only pay for what you use.

$0

/month

Free · then $0.021 / hr

1GB storage free, forever

Scale vertically to terabytes

Automatic burst scaling

Daily automated backups

Cloud RBAC and ABAC

Database branching and forking *

Multi-model queries

Scale

For production workloads requiring fault-tolerance and high availability.

Talk to us

Pricing coming soon

Highly-available and fault-tolerant

Multiple availability-zone deployment

Scale horizontally to Petabytes

Multi-region disaster recovery

Object-storage backed data *

Database branching and forking *

Enterprise

On-premises or in your own private cloud. Full control, your infrastructure.

Custom

Self-hosted deployments

Audit logging and compliance

SSO & advanced access controls

Gen-3 distributed storage engine

Database branching and forking

SLA-backed uptime guarantees

FIPS-compliant cryptography

Object file storage backends

Distributed live queries

* Coming soon

Estimate your monthly cost

CPU & Memory

0.25 vCPU · 512 MB (free)

Free

0.5 vCPU

1 vCPU

2 vCPU

Storage

1 GB (free)

1 GB

512 GB

1 TB

2 TB

Internet egress

1 GB/mo (free)

1 GB

100 GB

250 GB

500 GB

Compute (1x $0.000/hr)

Free

Storage

Free

Network

Free

Hourly cost

Free

Estimated monthly

$0.00 /mo

Plan

Start

Scale

Enterprise

Cloud management dashboard

Team collaboration

Vertically scalable compute

Horizontally scalable compute

Horizontally scalable storage

Fault tolerance & high-availability

Workload isolation with centralised data

Automated daily managed backups

Automated custom managed backups

Instance metrics

Query logs and traces

WHY SURREAL

Why teams choose SurrealDB

Managed infrastructure, ACID compliance, true horizontal scale, workload isolation, team-grade access controls, and enterprise support - everything you need to take SurrealDB to production.

Fully managed

Forget about infrastructure operations, monitoring, backups or capacity planning. SurrealDB Cloud allows you to focus on building great products using the power and flexibility of SurrealDB.

Learn more

ACID compliant

As a fully ACID compliant database, SurrealDB allows you to run transactions across multiple rows, and across multiple different tables.

Learn more

Scalability

Grow from prototype to enterprise-scale. Our scalable architecture allows your database to evolve as your application grows, ensuring you are always ahead of demand.

Workload isolation with centralised data

Allows departments or projects to compartmentalise workflows while sharing a consistent data repository, eliminating costly ETL jobs and redundant data marts.