The context layer
for enterprise AI

Q: What does SurrealDB Enterprise include?

SurrealDB Enterprise includes everything in the open-source Community edition plus priority security patches, audit logging, FIPS-compliant cryptography, encryption at rest, object storage support, distributed live queries, trusted execution environments, and dedicated engineering support. Enterprise customers also get access to Spectron for agent memory and the distributed storage engine.

Q: How does the platform support AI agent workloads?

SurrealDB is purpose-built as the context layer for AI agents. The platform unifies documents, graphs, vectors, and time-series in one ACID transaction - giving agents complete, consistent context in a single round trip. Spectron adds persistent agent memory with knowledge graphs, entity extraction, temporal facts, and hybrid retrieval. No frankenstack of separate systems required.

Q: Can SurrealDB be deployed in air-gapped or restricted environments?

Yes. SurrealDB runs as a single binary with no external runtime dependencies. It can be deployed in air-gapped, on-premises, sovereign cloud, and classified environments. The same engine runs embedded on tactical hardware, on a single node, or as a distributed cluster.

Q: Is SurrealDB Enterprise compliant with industry regulations?

Yes. SurrealDB holds SOC 2 Type I and Type II, ISO 27001, GDPR, CCPA, and Cyber Essentials Plus certifications. Enterprise features such as FIPS-compliant cryptography, encryption at rest, audit logging, and trusted execution environments support regulated industries including finance, healthcare, and defence.

Q: How does enterprise support differ from community support?

Community support is available through Discord and GitHub. Enterprise customers receive dedicated technical engineers, guaranteed SLA response times (down to 30 minutes for Severity 1 on the Premium plan), a dedicated Slack channel, and a named Technical Account Manager.

Q: How do I get started with SurrealDB Enterprise?

Contact our enterprise team to discuss your requirements. We offer structured onboarding including go-live acceleration, architecture reviews, Surreal Innovation Labs workshops, training programmes, and Cloud credits so your team can start building immediately.

From object storage to agent memory - one vertically integrated stack. One transaction boundary. One permission model. Purpose-built for production AI workloads.

THE PLATFORM

One stack. Storage to memory.

No other product owns the full vertical. SurrealDB Enterprise delivers agent memory, multi-model context, and distributed storage as a single platform - not a bolted-together frankenstack.

Memory

Your agents remember users, accumulate preferences, and reason over history - no separate memory layer needed.

Explore Spectron

Spectron: persistent agent memory built on SurrealDB

Context

The multi-model database where documents, graphs, vectors, time-series, full-text, and relational live in one ACID transaction. One query gives the agent everything it needs to reason.

Explore SurrealDB

SurrealDB: multi-model database for documents, graphs, vectors, and time-series

SurrealDS

Distributed database storage with quorum consensus. Compute-storage separation, object storage, and elastic scale beneath the context layer.

Explore SurrealDS

Distributed storage with quorum consensus, the foundation of the SurrealDB platform

ENTERPRISE EDITION

Built for production. Hardened for enterprise.

Everything in the open-source Community edition, plus the security, compliance, and operational features that production workloads demand.

Priority security patching

Enterprise customers receive security patches ahead of the open-source release cycle, keeping production systems protected.

FIPS-compliant cryptography

Cryptographic modules validated against FIPS 140-2 standards for regulated industries including finance, healthcare, and defence.

Security audit logging

Full audit trails for every database operation. Stream logs to S3, CloudWatch, Datadog, Splunk, or your observability platform of choice.

Encryption at rest

Data encrypted at rest with enterprise key management. Combined with encryption in transit for end-to-end protection.

Object storage support

Store files directly on AWS S3, Google Cloud Storage, Azure, or any S3-compatible backend - natively integrated with the database.

Distributed live queries

Real-time push notifications across multi-node clusters. Subscribe to changes and react instantly at scale.

Trusted execution

Confidential computing with zero-trust, zero-knowledge function execution for the most sensitive workloads.

Compliance certifications

SOC 2 Type I & II, ISO 27001, GDPR, CCPA, and Cyber Essentials Plus. Purpose-built for regulated environments.

Learn more

ENTERPRISE SERVICES

From first query to production scale

Dedicated engineering support, structured onboarding, and hands-on training to accelerate your path to production.

Go-live acceleration

Fast-track your path to production with hands-on technical guidance, architecture reviews, and dedicated engineering support.

Dedicated support and SLAs

Named Technical Account Manager, guaranteed SLA response times down to 30 minutes for Severity 1, and a dedicated Slack channel.

Surreal Innovation Labs

Structured workshops where your engineers and ours map your data model, agent architecture, and deployment topology.

Training and education

Custom training programmes, co-branded learning portals, and bespoke courses to get your team proficient with SurrealDB fast.

SurrealDB Cloud credits

Included cloud credits let your developers prototype and test new applications in a fully managed sandbox environment.

Flexible deployment

Run on your own infrastructure - on-premises, sovereign cloud, air-gapped, or embedded on tactical hardware. Full control over data residency.

INDUSTRIES

Trusted across industries

See how enterprises across sectors use SurrealDB to power AI agents, knowledge graphs, and real-time applications.

Defence and aerospace

Mission-critical intelligence, sensor fusion, and real-time situational awareness - including air-gapped and edge deployment.

Explore defence solutions

Finance and FinTech

Fraud detection, risk modelling, and financial intelligence with graph analytics, vector search, and ACID transactions.

Explore finance solutions

Healthcare

Patient knowledge graphs, AI-driven diagnostics, and real-time monitoring with security and compliance at the forefront.

Explore healthcare solutions

Gaming and entertainment

Agentic NPCs, real-time personalisation, and player-context graphs with sub-millisecond latencies.

Explore gaming solutions

Energy and manufacturing

IoT telemetry, predictive maintenance, and edge computing for industrial operations and infrastructure monitoring.

Explore energy solutions

Retail and e-commerce

Recommendation engines, personalised AI agents, and real-time inventory with unified customer knowledge graphs.

Explore retail solutions

TRUSTED BY

Trusted in production

Enterprise teams across industries ship with SurrealDB. Here's what they've built.

Samsung

Unlocking insights with knowledge graphs

Samsung Ads uses SurrealDB to build dynamic, real-time knowledge graphs for smarter campaign execution - collapsing three legacy data stores into one.

Read case study

Verizon

AI assistant empowering 10,000 technicians

Verizon uses SurrealDB to power a generative AI assistant for 10,000 field technicians, delivering instant access to documentation, outage updates, and workflows.

Read case study

Tencent

Unified infrastructure monitoring

Tencent consolidated nine backend tools into one real-time monitoring platform powered by SurrealDB's multi-model context graph.

Read case study

PolyAI

High-performance customer service AI powered by RAG

PolyAI connects SurrealDB to Agent Studio for low-latency, customer-controlled RAG across voice AI experiences.

Read case study

FREQUENTLY ASKED QUESTIONS

Enterprise FAQ

What does SurrealDB Enterprise include?

How does the platform support AI agent workloads?

Can SurrealDB be deployed in air-gapped or restricted environments?

Is SurrealDB Enterprise compliant with industry regulations?

How does enterprise support differ from community support?

How do I get started with SurrealDB Enterprise?

GET STARTED

See how enterprise teams
are building on the context layer

Unified storage, context, and memory. One vendor. Enterprise security, compliance, and support.

SOC 2 Type 2

GDPR

Cyber Essentials Plus

ISO 27001

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One stack. Storage to memory.

Memory

Context

SurrealDS

Built for production. Hardened for enterprise.

Priority security patching

FIPS-compliant cryptography

Security audit logging

Encryption at rest

Object storage support

Distributed live queries

Trusted execution

Compliance certifications

From first query to production scale

Go-live acceleration

Dedicated support and SLAs

Surreal Innovation Labs

Training and education

SurrealDB Cloud credits

Flexible deployment

Trusted across industries

Defence and aerospace

Finance and FinTech

Healthcare

Gaming and entertainment

Energy and manufacturing

Retail and e-commerce

Trusted in production

Unlocking insights with knowledge graphs

AI assistant empowering 10,000 technicians

Unified infrastructure monitoring

High-performance customer service AI powered by RAG

Enterprise FAQ

See how enterprise teamsare building on the context layer

The context layer
for enterprise AI

See how enterprise teams
are building on the context layer