Zero-Friction Data for Autonomous Agents
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Unlocking insights with knowledge graphs

Industry: Consumer electronics

Focus: Advertising and marketing

SurrealDB’s flexible data model and powerful queries helped Samsung build dynamic, real-time knowledge graphs for smarter campaign execution.

Key challenges

INEFFICIENT DATA QUERIES

Marketing teams faced long wait times to retrieve audience insights, limiting their ability to make timely decisions.

FRAGMENTED AUDIENCE DATA

Customer profiles and behaviour data were stored in siloed systems, making it difficult to build a unified view of target audiences.

WASTED AD SPEND

Inability to segment audiences effectively resulted in high ad spend with suboptimal returns.

LACK OF FLEXIBILITY

Existing analytics platforms were rigid and unable to adapt to the company’s evolving marketing strategies.

Solutions

KNOWLEDGE GRAPH IMPLEMENTATION

Used SurrealDB's graph database capabilities to create a knowledge graph that linked audience data across platforms.

REAL-TIME QUERY PERFORMANCE

Enhanced data querying speeds with SurrealDB's key-value capabilities, enabling marketers to retrieve insights in seconds.

ADVANCED AUDIENCE ANALYTICS

Developed tools for dynamic audience segmentation and real-time campaign performance tracking.

SEAMLESS INTEGRATION

Replaced legacy systems with a unified SurrealDB platform, simplifying data management and reducing costs.

Results

IMPROVED CAMPAIGN ROI

25%

Precise audience targeting increased ROI by 25%, saving millions in annual ad spend.

FASTER DECISION-MAKING

H → S

Query times were reduced from hours to seconds, allowing for real-time campaign adjustments.

COST SAVINGS

30%

Eliminated the need for multiple analytics platforms, cutting operational costs by 30%.

ENHANCED CUSTOMER INSIGHTS

360°

Unified data provided a 360-degree view of customers, enabling deeper personalisation and engagement.

Why SurrealDB?

SurrealDB empowers teams to break data silos and build fast, flexible applications that scale with ease. From graphs to documents to vectors—SurrealDB handles it all.

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