---
title: "SurrealDB vs. Data Platforms | Why Surreal"
description: "How SurrealDB complements Databricks, Snowflake, and other data platforms. Complementary positioning for real-time agent infrastructure."
url: https://surrealdb.com/why/vs-data-platforms
---

# SurrealDB vs. data platforms

SurrealDB is not competing with Databricks, Snowflake, or other data platforms. We complement them. Different layers, different problems.

[Start free with SurrealDB](https://studio.surrealdb.com/current/instances/deploy) [Explore Cloud](https://surrealdb.com/cloud)

1. ![Babcock](https://surrealdb.com/assets/static/babcock.lo4rnVg1.svg)
2. ![ING](https://surrealdb.com/assets/static/ing.X3I6S3_V.svg)
3. ![British Airways](https://surrealdb.com/assets/static/british-airways.KEsZiwV-.svg)
4. ![Nvidia](https://surrealdb.com/assets/static/nvidia.DaIEuMil.svg)
5. ![Apple](https://surrealdb.com/assets/static/apple.D5pq4flY.svg)
6. ![SpaceX](https://surrealdb.com/assets/static/spacex.CQJEk-IL.svg)
7. ![Samsung](https://surrealdb.com/assets/static/samsung.CH-vQgnb.svg)
8. ![adidas](https://surrealdb.com/assets/static/adidas.DdTC5qhk.svg)
9. ![Tencent](https://surrealdb.com/assets/static/tencent.paQmLxyy.svg)
10. ![Alibaba](https://surrealdb.com/assets/static/alibaba.B16idgfM.svg)
11. ![PolyAI](https://surrealdb.com/assets/static/poly-ai.c3w_fAg6.svg)
12. ![Later](https://surrealdb.com/assets/static/later.Ds736jFO.svg)
13. ![Verizon](https://surrealdb.com/assets/static/verizon.BI7CajdX.svg)
14. ![Liberty Mutual](https://surrealdb.com/assets/static/liberty-mutual.B7qOU1pd.svg)
15. ![Walmart](https://surrealdb.com/assets/static/walmart.BjDg_Sr8.svg)
16. ![Carrier](https://surrealdb.com/assets/static/carrier.D21gC6NX.svg)
17. ![Saks Fifth Avenue](https://surrealdb.com/assets/static/saks-fifth-avenue.COIDpLSb.svg)
18. ![San Francisco Compute Company](https://surrealdb.com/assets/static/sfcc.B7jlImq4.svg)
19. ![Shield AI](https://surrealdb.com/assets/static/shield-ai.pINZ0KJr.svg)
20. ![Wix](https://surrealdb.com/assets/static/wix.DvHhmoBi.svg)

COMPLEMENTARY

## Different problems, different layers

Data platforms (Databricks, Snowflake) are analytical warehouses for batch processing. SurrealDB is an operational database for real-time agent infrastructure.

### Data platforms

Batch analytics, data lakes, ML training pipelines. Optimised for historical analysis and model training.

### SurrealDB

Real-time operations, agent context, transactional workloads. Optimised for serving and inference.

HOW THEY WORK TOGETHER

## The data flow

Your data platform enriches features with batch analytics. SurrealDB serves those enriched features in real-time to agents via live queries. The data platform answers “what happened.” SurrealDB answers “what should happen next.”

### Ingest and enrich

Databricks or Snowflake processes raw data into features, segments, and scores through batch pipelines.

### Serve in real-time

Enriched features flow into SurrealDB where agents and applications query them with sub-millisecond latency.

### Agent context

Agents read enriched context from SurrealDB, reason over it with Agent Memory, and write decisions back.

### Feedback loop

Agent outcomes and user interactions flow back to the data platform for the next training cycle.

CONTEXT LAYERS

## Context above the database vs. context in the database

A new category of “context layer” products is emerging - semantic platforms that sit between data sources and AI agents. They solve a real problem, but they solve it as middleware, not at the database layer.

### Honeydew

Semantic layer compiling business logic into governed SQL for BI and AI agents. Strong governance, but static definitions that require manual maintenance.

### Atlan

Enterprise data graph with catalog, lineage, governance, and MCP server. Rich metadata, but bootstraps context from existing systems rather than owning the transactional substrate.

### RelationalAI

Decision intelligence platform inside Snowflake with graph, rules-based, and predictive reasoning. Powerful analytics, but tied to an analytical platform.

TRUSTED BY

## Enterprise teams building on SurrealDB

From knowledge graphs to AI assistants - how enterprise teams are building on SurrealDB.

![Samsung](https://surrealdb.com/assets/static/4c58b81e7b3c9466.C_Hv0eml.svg) DATABASE

### [Unlocking insights with knowledge graphs](https://surrealdb.com/customer/samsung)

Samsung Ads uses SurrealDB to build dynamic, real-time knowledge graphs for smarter campaign execution - collapsing three legacy data stores into one.

Read case study

![Verizon](https://surrealdb.com/assets/static/18b99996c689000f.B5PQ-nI9.svg) DATABASE

### [AI assistant empowering 10,000 technicians](https://surrealdb.com/customer/verizon)

Verizon uses SurrealDB to power a generative AI assistant for 10,000 field technicians, delivering instant access to documentation, outage updates, and workflows.

Read case study

![Tencent](https://surrealdb.com/assets/static/401d8346058682c8.DqM87mst.svg) DATABASE

### [Unified infrastructure monitoring](https://surrealdb.com/customer/tencent)

Tencent consolidated nine backend tools into one real-time monitoring platform powered by SurrealDB's multi-model context graph.

Read case study

![PolyAI](https://surrealdb.com/assets/static/c5fa07c66cd05131.BnC7wHcc.svg) DATABASE

### [High-performance customer service AI powered by RAG](https://surrealdb.com/customer/polyai)

PolyAI connects SurrealDB to Agent Studio for low-latency, customer-controlled RAG across voice AI experiences.

Read case study

![Saks Fifth Avenue](https://surrealdb.com/assets/static/saks-fifth-avenue-white.pDJ9HGmf.svg) DATABASE

### [AI-powered personalisation at massive scale](https://surrealdb.com/customer/saks)

Saks Fifth Avenue uses SurrealDB's vector search and graph capabilities to deliver real-time, AI-powered personalisation across 5 million luxury customers and 45 million monthly product-recommendation queries.

Read case study

FREQUENTLY ASKED QUESTIONS

## Data platforms

Is SurrealDB replacing my data platform?

How do data platforms and SurrealDB connect?

What about context layer middleware like Honeydew or Atlan?

GET STARTED

## Add the operational layer

Connect SurrealDB to your existing data platform investment. Real-time serving for the insights your analytics stack produces.

![Samsung](https://surrealdb.com/assets/static/4c58b81e7b3c9466.C_Hv0eml.svg)![NVIDIA](https://surrealdb.com/assets/static/nvidia.DaIEuMil.svg)![Apple](https://surrealdb.com/assets/static/f7dc2519e0d212bc.Cn8MYAK7.svg)![Verizon](https://surrealdb.com/assets/static/18b99996c689000f.B5PQ-nI9.svg)![Tencent](https://surrealdb.com/assets/static/401d8346058682c8.DqM87mst.svg)

SOC 2 Type 2

GDPR

Cyber Essentials Plus

ISO 27001

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