--- title: "SurrealDB Enterprise | The unified data layer for enterprise AI" description: "The production-grade unified data layer for enterprise AI. From object storage to Agent Memory - one integrated stack with enterprise security and support." url: https://surrealdb.com/enterprise --- # The unified data layer for enterprise AI From object storage to agent memory - one vertically integrated stack. One transaction boundary. One permission model. Purpose-built for production AI workloads. [Contact our enterprise team](https://surrealdb.com/contact/sales) 1. ![Babcock](https://surrealdb.com/assets/static/babcock.lo4rnVg1.svg) 2. ![ING](https://surrealdb.com/assets/static/ing.X3I6S3_V.svg) 3. ![British Airways](https://surrealdb.com/assets/static/british-airways.KEsZiwV-.svg) 4. ![Nvidia](https://surrealdb.com/assets/static/nvidia.DaIEuMil.svg) 5. ![Apple](https://surrealdb.com/assets/static/apple.D5pq4flY.svg) 6. ![SpaceX](https://surrealdb.com/assets/static/spacex.CQJEk-IL.svg) 7. ![Samsung](https://surrealdb.com/assets/static/samsung.CH-vQgnb.svg) 8. ![adidas](https://surrealdb.com/assets/static/adidas.DdTC5qhk.svg) 9. ![Tencent](https://surrealdb.com/assets/static/tencent.paQmLxyy.svg) 10. ![Alibaba](https://surrealdb.com/assets/static/alibaba.B16idgfM.svg) 11. ![PolyAI](https://surrealdb.com/assets/static/poly-ai.c3w_fAg6.svg) 12. ![Later](https://surrealdb.com/assets/static/later.Ds736jFO.svg) 13. ![Verizon](https://surrealdb.com/assets/static/verizon.BI7CajdX.svg) 14. ![Liberty Mutual](https://surrealdb.com/assets/static/liberty-mutual.B7qOU1pd.svg) 15. ![Walmart](https://surrealdb.com/assets/static/walmart.BjDg_Sr8.svg) 16. ![Carrier](https://surrealdb.com/assets/static/carrier.D21gC6NX.svg) 17. ![Saks Fifth Avenue](https://surrealdb.com/assets/static/saks-fifth-avenue.COIDpLSb.svg) 18. ![San Francisco Compute Company](https://surrealdb.com/assets/static/sfcc.B7jlImq4.svg) 19. ![Shield AI](https://surrealdb.com/assets/static/shield-ai.pINZ0KJr.svg) 20. ![Wix](https://surrealdb.com/assets/static/wix.DvHhmoBi.svg) THE PLATFORM ## One stack. Storage to memory. No other product owns the full vertical. SurrealDB Enterprise delivers agent memory, multi-model context, and distributed storage as a single platform - not a bolted-together frankenstack. ### [Database](https://surrealdb.com/surrealdb) One engine for your data - modelled by you, queried your way. Documents, graphs, vectors, and SQL in one ACID engine You design the schema and own the model In production at Samsung, Verizon, and Tencent Explore the database ![The database: documents, graphs, vectors, and time-series in one engine](https://surrealdb.com/assets/static/modalities.Dv1PxgLJ.avif) ### [Agent Memory](https://surrealdb.com/agent-memory) Memory for your agents - built for you from your own data. Connect and retrieve context in one line of code Assembles itself from conversations, documents, and your systems In early access - join now Explore Agent Memory ![Agent Memory: persistent agent memory built on the database](https://surrealdb.com/assets/static/pillar-memory.BwHPJ2cD.avif) ENTERPRISE EDITION ## Built for production. Hardened for enterprise. Everything in the open-source Community edition, plus the security, compliance, and operational features that production workloads demand. ### Priority security patching Enterprise customers receive security patches ahead of the open-source release cycle, keeping production systems protected. ### FIPS-compliant cryptography Cryptographic modules validated against FIPS 140-2 standards for regulated industries including finance, healthcare, and defence. ### Security audit logging Full audit trails for every database operation. Stream logs to S3, CloudWatch, Datadog, Splunk, or your observability platform of choice. ### Encryption at rest Data encrypted at rest with enterprise key management. Combined with encryption in transit for end-to-end protection. ### Object storage support Store files directly on AWS S3, Google Cloud Storage, Azure, or any S3-compatible backend - natively integrated with the database. ### Distributed live queries Real-time push notifications across multi-node clusters. Subscribe to changes and react instantly at scale. ### Trusted execution Confidential computing with zero-trust, zero-knowledge function execution for the most sensitive workloads. ### [Compliance certifications](https://trust.surrealdb.com/) SOC 2 Type I and Type II, ISO 27001, GDPR, CCPA, and Cyber Essentials Plus. Purpose-built for regulated environments. Learn more ENTERPRISE SERVICES ## From first query to production scale Dedicated engineering support, structured onboarding, and hands-on training to accelerate your path to production. ### Go-live acceleration Fast-track your path to production with hands-on technical guidance, architecture reviews, and dedicated engineering support. ### Dedicated support and SLAs Named Technical Account Manager, guaranteed SLA response times down to 30 minutes for Severity 1, and a dedicated Slack channel. ### Surreal Innovation Labs Structured workshops where your engineers and ours map your data model, agent architecture, and deployment topology. ### Training and education Custom training programmes, co-branded learning portals, and bespoke courses to get your team proficient with SurrealDB fast. ### SurrealDB Cloud credits Included cloud credits let your developers prototype and test new applications in a fully managed sandbox environment. ### Flexible deployment Run on your own infrastructure - on-premises, sovereign cloud, air-gapped, or embedded on tactical hardware. Full control over data residency. INDUSTRIES ## Trusted across industries See how enterprises across sectors use SurrealDB to power AI agents, knowledge graphs, and real-time applications. ### [Defence and aerospace](https://surrealdb.com/solutions/defence-and-aerospace) Mission-critical intelligence, sensor fusion, and real-time situational awareness - including air-gapped and edge deployment. Explore defence solutions ### [Finance and FinTech](https://surrealdb.com/solutions/finance-and-fintech) Fraud detection, risk modelling, and financial intelligence with graph analytics, vector search, and ACID transactions. Explore finance solutions ### [Healthcare](https://surrealdb.com/solutions/healthcare) Patient knowledge graphs, AI-driven diagnostics, and real-time monitoring with security and compliance at the forefront. Explore healthcare solutions ### [Gaming and entertainment](https://surrealdb.com/solutions/gaming-and-entertainment) Agentic NPCs, real-time personalisation, and player-context graphs with sub-millisecond latencies. Explore gaming solutions ### [Energy and manufacturing](https://surrealdb.com/solutions/energy-and-manufacturing) IoT telemetry, predictive maintenance, and edge computing for industrial operations and infrastructure monitoring. Explore energy solutions ### [Retail and e-commerce](https://surrealdb.com/solutions/retail-and-ecommerce) Recommendation engines, personalised AI agents, and real-time inventory with unified customer knowledge graphs. Explore retail solutions TRUSTED BY ## Trusted in production Enterprise teams across industries ship with SurrealDB. Here's what they've built. ![Samsung](https://surrealdb.com/assets/static/4c58b81e7b3c9466.C_Hv0eml.svg) DATABASE ### [Unlocking insights with knowledge graphs](https://surrealdb.com/customer/samsung) Samsung Ads uses SurrealDB to build dynamic, real-time knowledge graphs for smarter campaign execution - collapsing three legacy data stores into one. Read case study ![Verizon](https://surrealdb.com/assets/static/18b99996c689000f.B5PQ-nI9.svg) DATABASE ### [AI assistant empowering 10,000 technicians](https://surrealdb.com/customer/verizon) Verizon uses SurrealDB to power a generative AI assistant for 10,000 field technicians, delivering instant access to documentation, outage updates, and workflows. Read case study ![Tencent](https://surrealdb.com/assets/static/401d8346058682c8.DqM87mst.svg) DATABASE ### [Unified infrastructure monitoring](https://surrealdb.com/customer/tencent) Tencent consolidated nine backend tools into one real-time monitoring platform powered by SurrealDB's multi-model context graph. Read case study ![PolyAI](https://surrealdb.com/assets/static/c5fa07c66cd05131.BnC7wHcc.svg) DATABASE ### [High-performance customer service AI powered by RAG](https://surrealdb.com/customer/polyai) PolyAI connects SurrealDB to Agent Studio for low-latency, customer-controlled RAG across voice AI experiences. Read case study ![Saks Fifth Avenue](https://surrealdb.com/assets/static/saks-fifth-avenue-white.pDJ9HGmf.svg) DATABASE ### [AI-powered personalisation at massive scale](https://surrealdb.com/customer/saks) Saks Fifth Avenue uses SurrealDB's vector search and graph capabilities to deliver real-time, AI-powered personalisation across 5 million luxury customers and 45 million monthly product-recommendation queries. Read case study FREQUENTLY ASKED QUESTIONS ## Enterprise FAQ What does SurrealDB Enterprise include? How does the platform support AI agent workloads? Can SurrealDB be deployed in air-gapped or restricted environments? Is SurrealDB Enterprise compliant with industry regulations? How does enterprise support differ from community support? How do I get started with SurrealDB Enterprise? GET STARTED ## See how enterprise teams are building on SurrealDB Unified storage, context, and memory. One vendor. Enterprise security, compliance, and support. ![Samsung](https://surrealdb.com/assets/static/4c58b81e7b3c9466.C_Hv0eml.svg)![NVIDIA](https://surrealdb.com/assets/static/nvidia.DaIEuMil.svg)![Apple](https://surrealdb.com/assets/static/f7dc2519e0d212bc.Cn8MYAK7.svg)![Verizon](https://surrealdb.com/assets/static/18b99996c689000f.B5PQ-nI9.svg)![Tencent](https://surrealdb.com/assets/static/401d8346058682c8.DqM87mst.svg) SOC 2 Type 2 GDPR Cyber Essentials Plus ISO 27001 [Book a demo](https://surrealdb.com/contact/sales) [View pricing](https://surrealdb.com/pricing) ```json {"@context":"https://schema.org","@type":"Organization","name":"SurrealDB","url":"https://surrealdb.com","logo":"https://surrealdb.com/assets/static/logo.BG7_TG2b.svg","description":"SurrealDB is the unified data layer for AI. 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Enterprise customers also get access to Agent Memory for agent memory and the distributed storage engine."}},{"@type":"Question","name":"How does the platform support AI agent workloads?","acceptedAnswer":{"@type":"Answer","text":"SurrealDB is purpose-built as the unified data layer for AI agents. The platform unifies documents, graphs, vectors, and time-series in one ACID transaction - giving agents complete, consistent context in a single round trip. Agent Memory adds persistent agent memory with knowledge graphs, entity extraction, temporal facts, and hybrid retrieval. No frankenstack of separate systems required."}},{"@type":"Question","name":"Can SurrealDB be deployed in air-gapped or restricted environments?","acceptedAnswer":{"@type":"Answer","text":"Yes. SurrealDB runs as a single binary with no external runtime dependencies. It can be deployed in air-gapped, on-premises, sovereign cloud, and classified environments. The same engine runs embedded on tactical hardware, on a single node, or as a distributed cluster."}},{"@type":"Question","name":"Is SurrealDB Enterprise compliant with industry regulations?","acceptedAnswer":{"@type":"Answer","text":"Yes. SurrealDB holds SOC 2 Type I and Type II, ISO 27001, GDPR, CCPA, and Cyber Essentials Plus certifications. Enterprise features such as FIPS-compliant cryptography, encryption at rest, audit logging, and trusted execution environments support regulated industries including finance, healthcare, and defence."}},{"@type":"Question","name":"How does enterprise support differ from community support?","acceptedAnswer":{"@type":"Answer","text":"Community support is available through Discord and GitHub. Enterprise customers receive dedicated technical engineers, guaranteed SLA response times (down to 30 minutes for Severity 1 on the Premium plan), a dedicated Slack channel, and a named Technical Account Manager."}},{"@type":"Question","name":"How do I get started with SurrealDB Enterprise?","acceptedAnswer":{"@type":"Answer","text":"Contact our enterprise team to discuss your requirements. We offer structured onboarding including go-live acceleration, architecture reviews, Surreal Innovation Labs workshops, training programmes, and Cloud credits so your team can start building immediately."}}]} ```