Surreal Cloud offers a variety of tools, resources, and community channels to help you get started, enhance your skills, and resolve any issues you may encounter depending on your problem.
Surreal Sidekick (beta) is an AI copilot that can help you get started with SurrealDB, convert queries to SurrealQL, and answer general questions. Surreal Sidekick is only trained with public facing resources, such as our SurrealDB documentation, SurrealDB University, and the SurrealDB Book.
To start using Surreal Sidekick, you’ll need a Surreal Cloud account. Once logged in, navigate to Surreal Sidekick in the sidebar and start asking questions.
WarningSurreal Sidekick, like any AI model, can occasionally provide incorrect information or hallucinate. We continuously improve our documentation and public resources to enhance Surreal Sidekick’s accuracy. In accordance with our terms, please don’t submit any sensitive data.
For account or billing-related issues, you can raise a support ticket by emailing support@surrealdb.com.
Join our Discord community to connect with knowledgeable users and get help with your questions. Within the #surreal-cloud channel you can troubleshoot issues, ask for tips or chat with other Surreal Cloud users.
Our team is active in the server too and can escalate more complex issues if needed.
If you need further assistance with your Surreal Cloud account, our community is here to help through our Discord.