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Billing

Surreal Cloud (Beta) offers a flexible pricing model that allows you to pay only for the resources you use. The pricing is based on the amount of storage, compute power, and network bandwidth you consume, enabling you to scale your resources up or down based on your requirements.

You can manage your billing information and payment details in the Billing section of the Surreal Cloud (Beta) dashboard.

Update billing information

To update your billing information, you can click on the Update button on the top right corner of the billing information page.

Update Billing

View payment details

To view your payment details, you can click on the Billing tab in the Surreal Cloud (Beta) dashboard. This will display a comprehensive overview of your payment history, including past invoices, current charges, and upcoming payments.

You can also see information about your payment method, billing cycle, and any active subscriptions or usage-based charges.

Discount codes

If you have a discount code, you can enter it in the Discount code field on the billing page. This will apply the discount to your account and reduce the amount you owe.

Referrals

The Surreal Cloud (Beta) referral program allows you to invite a friend in exchange for benefits.

  1. Refer a friend by sharing your personalized referral link. You can find your personalized referral link in the Billing dashboard.
  2. After your friend signs up, you will receive $10 of credit (up to a max of $50 or 5 referrals) and your friend will receive $25. In order to use your rewards you must enter your billing details.

Invoices

You can view and download your payment invoices in the Surreal Cloud (Beta) dashboard.

Billing support

If you have any questions or need help with Surreal Cloud (Beta) billing, please send an email to support@surrealdb.com outlining the nature of your query and we will help you.

Important

Please reach out using the email address associated with your Surreal Cloud account. You can find this by hovering over the Person icon in the top right hand corner within Surrealist.

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